User Accounts

How do I request a new DV user for my organization?

Here are the steps to complete DV new user training:They will need to visit each link below to complete the required training for new users and watch the videos. They will need to register with their first name, last name, and email address, prior to watching the training.DV ClientTrack New User ...

How do I request a new HMIS user for my organization?

Here are the steps to complete HMIS new user training:They will need to visit each link below to complete the required training for new users and watch the videos. They will need to register with their first name, last name, and email address, prior to watching the training.HMIS New User Training...

How do I request coordinated entry access for an user at my organization?

To proceed with CE HMIS Training, they must be an existing HMIS User.If they are not an existing HMIS User, please visit our "How do I request a new HMIS user for my organization" page.Steps to complete CE new user training: They will need to visit each link below to complete the required trainin...

How do I set up a security question?

Here is a guide for setting up a security question for your account. https://ihcdaonline.mojohelpdesk.com/api/ui/helpdesk_files/blobs/37162437/download

My organization had someone with HMIS and/or DV access leave. What steps do I need to take?

If the person had a HMIS account, email HMISHelpdesk@ihcda.in.gov.If the person had a DV account, email DVHelpdesk@ihcda.in.gov. If they had both, you will need to email both emails.The site administrator will need to email the helpdesk and include the following: User Name User Email Date User L...